1. Planning Audits
2. Initial Certification
3. Conducting Audits
4. Certification Decision
5. Maintaining Certification
Certification Decision Process
Maintaining Certification
Appeals Process
Complaints Process
Client Records
Introduction
Types of Management Systems
Introduction
Guidelines for Using Global Quality Certification Ltd. (GQC)Certification Body’s Name and Mark/Logo
Monitoring and Compliance
Suspension or Withdrawal
References to Certification Status
Information Requests
Complaints Process
Appeals Process
Client Records